While, often, people use the terms “assistant” and “concierge” interchangeability, there are critical differences between these roles—and critical differences between the professionals who fill them. Very simply, a “personal concierge” oversees key aspects of lifestyle management for their client or clients. Depending on needs and commitment, a concierge can work with a single client or, more often, with several, providing ongoing and one-off lifestyle support.

Too often, people put off hiring an assistant or concierge because, simply, they don’t know where to start. Maybe they were burned by a bad hire or placement in the past, or maybe this is their first attempt at bringing someone on board. Either way, the process stalls or, worse, the wrong person gets tapped for the job—and, in both cases, headaches and hassles ensue.

A great assistant is an unparalleled asset. Not only do top-tier assistants provide unwavering support and critical services, but their central focus is you—your wants, your needs, your schedule and your goals. Leveraged right, assistant relationships can be incredibly beneficial, and can help you, your family and your business keep moving forward efficiently and productively.

A good residential property manager can handle it all, from home maintenance and organization to interior design and decor, house sitting, coordinating repairs and renovations, and even simple day-to-day tasks like mail sorting and errand-running. But that’s the key—finding a good, experienced, client-first residential property manager to meet your unique household needs. So what do you do if and when it’s time to hire? Start with these simple steps to finding, engaging, and activating the best possible residential property management in NYC to ensure your success.